UNAHOTELS Ala Venezia-Adults 16

The hotel is a lovely boutique hotel located 10min walk from St Marks square , Had a superior room for a little extra it was a decent size lovely bathroom sockets and usb points by bedside air conditioner a life saver also a room safe overall very comfortable and spotlessly clean , hotel has small bar which doubles for breakfast , got breakfast as an extra well worth it , continental was very good . The hotel is only 100yds or so from a stop for the waterbus a brilliant public service great way to get around day ticket €25 for 24 hr unlimited use . The Alilaguna also stops there a waterbus to and from the Airport brings you directly into the airport on water only €15 each one way fantastic. Staff professional and pleasant Language at times difficult but that was as much our fault overall excellent.

Efficient and easy check in, being shown to my room and assisted with suitcase - such a warren that I may not have found my own way. Always helpful and smiling staff on reception to answer any questions and direct me to the breakfast room. Brisk service in the breakfast room, buffet being constantly replaced and tables cleared and cleaned very quickly. The hotel is in a lovely quiet square almost adjacent to the water bus stop - but thankfully less congested and busy. It's only a ten minute walk to St Marks Square and there was a canal outside my bedroom window. Comfortable lounge area to read or wait, flavoured water, cooled water and ice, shoe shining machines (!) on every floor. Kettle in room and complimentary bottles of water in the fridge.

The property was in a great location. Super close to the S Maria de Giglio stop for the water bus ferry which made getting there from the airport very easy and then getting to the train station easy as well. It was a quick walk to Piazza San Marco, we were able to walk everywhere we wanted to go from our location. There was an issue with our room, but when we told the staff about it, they said the easiest solution was to change our room and that way they could fix the problem without inconveniencing us. Very helpful. Air conditioning was nice and strong and there was free cold water and ice in the lobby too.

The buffet breakfast was good, and you ate in a nice restaurant. The rooftop patio was under construction, so we didn't get to experience it, but they did have a small outside patio we enjoyed. The location was good, especially for getting to the airport. The water taxi comes right to the hotel to pick you up and whisked us away to the airport. So convenient! The ACTV water shuttle dock is just a quick walk away so that was very nice too. Everyone at the front desk was extremely helpful. A/C worked great. Would certainly stay here again.

Excellent location, excellent breakfast, kind staff, perfect cleanliness. Easy to get to from the airport - vaporetto from pier 12 to the final stop and then 2 minutes to the hotel. Good air conditioning but was noisy from time to time. The room was small, but sufficient if you are not traveling for a long time and do not have large suitcases. The beds are comfortable.